"The Flat Rate Pricing has also helped change our attitude toward pricing and we are using this philosophy in our installations department where we are now pricing higher and getting better closing ratios. This is all being done in a generally depressed economy.

I would and have highly recommended your Flat Rate System to anyone seeking to make a change that will make them both professional and profitable. I only wish I had taken this step years ago."

Greg Wardlaw
WARDLAW FUELS (ALGOMA) INC.
Sault Ste. Marie, ON

Click here to read Greg's entire letter.

(PDF Reader is required.)

"Since I purchased the manuals four months ago we have not received one complaint from our customers regarding pricing or the method of billing. The service profit dollars are noticeably greater since implementing the system. When I first sat down with my four technicians to introduce them to the manuals, I expected a lot of resistance. After a 1/2 hour my lead tech was showing the others how it would benefit them and this company. Today every call is Flat Rated, even the repairs that are not in the book, from refrigeration to electrical to commercial repairs."

Jimmy Thom
ARTHUR THOM ELECTRIC LTD.
Williamsburg, ON

"After having the Flat Rate Pricing Seminar on Tuesday July 18, 2000, the Furnasman/Union Energy Group instituted the new program immediately on Wednesday July 19, 2000 with great success.

Although it has been a relatively short period of time, we have had 100% closing rate so far with no problems from customers or service technicians. All service technicians have bought into the program and made the transition very smooth as a result of your seminar being so informative."

Leo Klinkhammer
FURNASMAN
Winnipeg, MB

Back to Top